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Resetting your ViewPoint Password

Residents who need to reset their passwords in ViewPoint will use the "Don't Remember Your Password" feature on the login screen.  When they select this feature, a password reset will be sent to the email they used to register. 

Please note; ViewPoint can verify that the system sent the email (if we contact them).  However, there is no way for us to verify receipt, nor diagnose a resident's computer.  Ask them to check their spam folder, or contact their email/internet provider for assistance.

Staff password resets can use the same feature.  However, we can assist if there is an issue with your email. 

  • 49
  • 25-Feb-2019
  • 137 Views