Tyler MUNIS Support Documentation
Vendor Name: Tyler Technologies
Contact #: Tyler Support Hotline is 1-800-772-2260. Press 3 for MUNIS
Vendor Website(s): https://www.tylertech.com/
A) The Tyler MUNIS Online support portal. This site offers a knowledge base of documents and guides, education resources, and a searchable database of documentation. The Tyler MUNIS Support portal can be found at:
B) Tyler Munis also has online education classes. You may register for these at:
C) Tyler also offers live "Go To Assist" sessions to walk you through any process on screen. You can access this at
General: Tyler MUNIS is our main ERP (Enterprise Resource Planning) system. It covers budgeting, accounting, AP/AR, HR, Payroll, etc.
Support Expectations: Tyler has a help desk staffed 24X7 and we pay extra for support. SELCO IT can assist in coordinating tickets, but each department is considered to be self-sufficient in the system. Users may report their individual tickets directly to Tyler.